I hate rogers! What I hate even more is their customer service. They basically called me a liar because some moron documented something that he had not told me on my account & basically said that well it's documented so they have no obligations.
Well there's an easy solution and that is that I go back to my old plan. That would make logical sense but apparently the plan I was on no longer exists so once again there's nothing they can do.
Why in the world would I switch to a plan where I pay more than I do right now? Why?
To make things worse, when I said I wanted to cancel they basically said well you renewed your contract when you moved to the new plan and somehow have to pay $400 as an early cancellation fee! I can't wait for more low cost alternatives like Koodo to start entering the space. I have no loyalty to rogers whatsoever & will jump ship as soon as I see something cheaper.
Rogers if you read this....bite me!
Well there's an easy solution and that is that I go back to my old plan. That would make logical sense but apparently the plan I was on no longer exists so once again there's nothing they can do.
Why in the world would I switch to a plan where I pay more than I do right now? Why?
To make things worse, when I said I wanted to cancel they basically said well you renewed your contract when you moved to the new plan and somehow have to pay $400 as an early cancellation fee! I can't wait for more low cost alternatives like Koodo to start entering the space. I have no loyalty to rogers whatsoever & will jump ship as soon as I see something cheaper.
Rogers if you read this....bite me!
